24/7 water response(303) 550-4554
Water incident triage

Check the hazards before the equipment.

Screen what happened, identify professional-only conditions and—only for a limited safe case—estimate water volume, labor and drying equipment.

Incident questionnaire

What happened?

Answer conservatively. An unknown answer can be more important than the apparent size of the wet area.

Water source and time
Size and materials
Wet materials
Hazards and occupants
Crew and equipment already available
Adaptive response guide

The next steps depend on the safety screen.

If a stop condition applies, the guide intentionally omits DIY extraction and chemical instructions.

Dry in 24–48 hours—but verify with readings.

EPA guidance emphasizes prompt drying and limits small DIY mold cleanup to roughly 10 ft². Do not use appearance alone to decide that wall, floor or carpet assemblies are dry.

Read EPA mold and moisture guidance
Emergency safety

Electricity and floodwater change the response.

Never enter standing water when power safety is uncertain. Outdoor floodwater and sewage require contamination controls beyond this DIY planner.

Read CDC disaster safety guidance
24/7 local response

Send the incident summary—or call now.

Calling is fastest for active water. The current source, area, elapsed time, hazards and recommendation will also be attached to this form.

Call (303) 550-4554
Complete the questionnaire to build a summary.

Request water-damage response

Required fields are marked with an asterisk.

By submitting, you agree that we may call or text about your request.

Call nowSend incident